Shipping policy

Thank you for shopping with me! Please review my shipping policy below:

Digital Products:

  • There is no shipping fees for digital products. After you make your payment, you will receive a confirmation via email.  You will also receive a download link with instructions to access your digital download.

Physical Items:

  • All physical items will be shipped by USPS. Depending on the size and weight of the order, a shipping rate will be calculated for you.
  • Before you complete your purchase, you will see how much is the shipping rate for your purchase.
  • The estimated delivery rate depends on your location and the shipping method you chose at check out.

Processing Time:

  • Allow 3-5 business days for order processing. Business days excludes weekends and holidays. 

International Shipping:

  • I currently DO NOT ship internationally. 

Order Tracking:

  • You will get a shipping confirmation email once your order is shipped. The email will include information such as a tracking number that you can track your package locations.

Delivery Issues:

  • Please contact panyiakong.91@gmail.com for any delivery issues. I will try my best to assist you.

Returns and Exchanges:

  • Please check out my Returns and Exchange Policy for information on returns or exchanging items that you purchased from my store.

Contact Information:

Please let me know if you have any questions regarding my shipping policy. Please contact me at panyiakong.91@gmail.com.

By completing your purchase, you agree to the terms outlined in this shipping policy. Thank you for shopping with me!